Get in Touch with UploadArticle.com
We are available to assist with questions, technical issues, and feedback about our platform.
Contact Information
Email: consult.smithdigital@gmail.com
For all inquiries including account support, technical issues, content questions, privacy matters, business proposals, and general feedback, contact us at the email address above.
Office Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Limited support available
Response Times
We aim to respond to inquiries based on urgency:
Critical Issues: Within 12-24 hours (account access, security concerns, payment problems)
General Support: Within 24-48 hours (account questions, technical help, platform features)
Business Inquiries: Within 3-5 business days (partnerships, collaborations, media requests)
Privacy Requests: Within 30 days as required by law (data access, deletion requests)
Response times may be extended during high-volume periods or holidays.
Mailing Address
For postal correspondence:
UploadArticle
49 Berambing Crescent
Parklea, New South Wales, 2768
Australia
Email typically receives faster responses than postal mail.
What to Include in Your Message
To help us assist you efficiently, please include:
Your username or account email, a clear description of your question or issue, relevant URLs or article links if applicable, screenshots for technical problems, and your browser and device information for technical issues.
Types of Inquiries We Handle
Account Support: Password resets, profile updates, login issues, account management
Technical Issues: Publishing errors, page loading problems, functionality issues
Content Questions: Article submissions, editorial guidelines, content policies
Privacy Matters: Data access requests, account deletion, GDPR and CCPA inquiries
Business Proposals: Partnerships, advertising, collaborations
Legal Notices: Copyright concerns, DMCA requests, terms of service questions
Safety Reports: Content violations, spam, harassment, inappropriate material
Before Contacting Us
Check our Help Center and FAQ section for immediate answers to common questions about account management, publishing articles, and platform features. Review our Privacy Policy and Terms of Service for policy information.
Last Updated: October 18, 2025